Shipping Policy
1. Introduction
At KingdomPCS, we aim to provide you with the best shopping experience possible. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our online store.
2. Shipping Destinations
2.1 We currently ship to addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.
3. Shipping Costs
3.1 Shipping costs are calculated based on the total weight and dimensions of your order and the delivery location. Shipping charges will be displayed at checkout before you complete your purchase.
4. Shipping Methods and Delivery Times
4.1 We offer the following shipping methods:
Standard Shipping: 3-5 business days
Express Shipping: 1-2 business days
4.2 Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.
5. Order Processing Time
5.1 All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays.
5.2 If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there will be a significant delay in the shipment of your order.
6. Order Tracking
6.1 Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track the progress of your shipment through the courier's website.
7. Shipping Address
7.1 Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7.2 If you need to change your shipping address after placing an order, please contact us immediately at enquiries@kingdompcs.co.uk or call us at 07730 719384. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.
8. Damaged or Lost Shipments
8.1 If you receive a damaged shipment, please contact us immediately at enquiries@kingdompcs.co.uk with your order number and a photo of the damaged package. We will work with the courier to resolve the issue and arrange for a replacement or refund if necessary.
8.2 If your order is lost in transit, please contact us at enquiries@kingdompcs.co.uk or call us at 07730 719384. We will investigate the issue and provide you with a resolution as soon as possible.
9. International Shipping
9.1 We do not currently offer international shipping. Orders can only be shipped to addresses within the United Kingdom.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
Phone: 07730 719384
Email: enquiries@kingdompcs.co.uk
Address: Koala - Bizspace, Hooton Road, Hooton, England, CH66 7NZ